Privacy Policy
This Privacy Policy explains how Temp Numbers (“we”, “us”, “our”) collects, uses, stores and protects information when you access our website, create an account, or use any of our products and services, including temporary phone numbers and SMS verification tools.
By using Temp Numbers – its products and services – you acknowledge that you have read, understood and agree to the practices described in this Privacy Policy, in addition to our Terms & Conditions.
1. Scope of this Privacy Policy
This Privacy Policy applies to all information collected by Temp Numbers when you:
- Visit or browse our website;
- Create and manage an account;
- Use any temporary phone numbers, SMS inboxes or verification-related features;
- Use any additional products, services or mobile experiences offered by Temp Numbers.
It also explains how we use cookies and similar technologies, how long we keep your data, and your rights and choices regarding your information.
2. Data We Collect and How We Use It
Depending on how you use Temp Numbers, we may collect the following types of information:
2.1 Personal Information
When you register for an account or contact us, we may collect personal information such as:
- Name and surname
- Email address
- Username and password (stored as hashed values)
- Company name or project name (if provided)
- Country or region, language preferences and account settings
We use this information to create and manage your account, secure access to your dashboard, provide support, send important notifications about your account, and tailor the Temp Numbers experience to your preferences.
2.2 Biometric Data
By default, Temp Numbers does not require biometric data (such as facial scans or fingerprints) to provide core services. If, in the future, optional biometric verification or security features are introduced, we will clearly explain:
- What biometric information is collected (if any);
- Why it is collected and how it is used;
- How long it is retained and how it is protected;
- How you can opt in or out of such features.
Any biometric-related feature would always be subject to additional consent and to applicable privacy and data-protection laws.
2.3 Anonymous and Usage Data
We may automatically collect certain technical and usage information when you access Temp Numbers, such as:
- IP address and approximate location (country or city level)
- Browser type, device type, operating system
- Pages visited, links clicked and navigation patterns
- Timestamps, session duration and general usage analytics
This data is typically aggregated and used for analytics, security, preventing abuse, improving performance and understanding how visitors interact with the platform.
2.4 Payment Information
If you purchase premium services, we may collect billing-related information such as:
- Billing name and contact details
- Partial payment details (handled securely through payment providers)
- Transaction history, including amounts, dates and plan types
Payment processing is typically carried out by trusted third-party payment gateways. Sensitive card data is not stored directly on Temp Numbers servers and is handled under each provider’s security standards.
2.5 Service and Products Details
We collect information about how you use our temporary numbers, inboxes and related services, for example:
- The temporary numbers you select or view
- Countries or providers you frequently use
- General statistics about SMS volumes and delivery status
This information helps us keep the platform stable, prevent abuse, and recommend relevant features or improvements for your use case.
3. Cookies and Similar Technologies
Temp Numbers may use cookies, local storage and similar technologies to:
- Remember your login session and preferences;
- Keep your account secure (for example, detecting unusual access);
- Measure traffic, performance and feature usage;
- Display relevant messaging or limited advertising.
You can usually control cookies through your browser settings. However, disabling essential cookies may affect your ability to sign in or use certain features of Temp Numbers.
4. Third-Party Advertising and Services
To keep part of the service available at low or zero cost, Temp Numbers may display ads or integrate third-party tools (e.g., analytics, payment gateways, communication tools).
Advertisers and service providers may collect limited data (such as cookies or device identifiers) under their own privacy policies. We do not sell your personal data (such as your name or email) to third-party websites or agencies.
Where required, we will provide cookie banners, consent options and links to third-party policies so you can understand how your data is handled.
5. How We Share Information
We may share your information only in the following limited situations:
- Service providers: With trusted vendors and partners who help us operate Temp Numbers (e.g. hosting, analytics, email delivery, payment processing), under confidentiality obligations.
- Legal requirements: When required to comply with applicable laws, court orders, or lawful requests from authorities.
- Business transfers: In connection with a merger, acquisition or sale of assets, where permitted by law and with appropriate protections.
We do not sell your personal data to third-party buyers or data brokers.
6. Data Retention
We retain your information only for as long as it is necessary for the purposes described in this Privacy Policy, or as required by applicable law. In general:
- Account data is kept while your account is active and for a reasonable period thereafter;
- Transactional records may be retained for accounting, tax and legal compliance;
- Technical logs and security records may be kept for shorter, rotating periods;
- Aggregated or fully anonymised data may be kept for analytics and reporting.
When data is no longer needed, we take steps to delete, anonymise or securely archive it.
7. Age Requirement Policy
Temp Numbers is intended for users who are at least 18 years old. We do not knowingly collect personal data from individuals under this age limit. If we become aware that we have collected information from a minor in violation of this policy, we will take steps to delete such information and, where appropriate, close the account.
8. Your Rights and Data Erase Policy
Depending on where you live and the laws that apply, you may have certain rights regarding your personal data, including:
- Accessing the personal information we hold about you;
- Requesting corrections to inaccurate or incomplete data;
- Requesting deletion or anonymisation of your personal data (subject to legal obligations);
- Objecting to certain types of processing or marketing;
- Withdrawing consent, where processing is based on consent.
To request access, updates or deletion of your data, you can:
- Use the account settings and tools available in your dashboard; and/or
- Contact our support team at [email protected] .
We may ask you to verify your identity before fulfilling certain requests, especially those related to account deletion or sensitive changes.
9. Refund Policy (Overview)
Some paid services on Temp Numbers may be non-refundable once activated (for example, data passes or one-time features). Any applicable refund rules will be outlined on the purchase page or within dedicated refund or billing policies.
If you believe you were charged in error or have questions about a transaction, please contact support with relevant details so we can review your case.
10. Updates and Notification of Changes
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or operational practices. When changes are significant, we may provide additional notice through the website, by email, or via your account dashboard.
The “last updated” date at the top or bottom of this page indicates when this policy was last revised. Continued use of Temp Numbers after changes become effective constitutes your acceptance of the updated Privacy Policy.
11. Legal Basis for Data Processing
We process your personal data only where there is a valid legal basis, which may include:
- Contract: To provide and manage your account, services and purchases.
- Consent: For certain optional features such as marketing emails or analytics.
- Legitimate interests: To improve services, prevent abuse, secure the platform and support standard business operations.
- Legal obligations: To comply with laws, regulations and court orders.
12. Agreement to Terms of Use and this Privacy Statement
By using Temp Numbers – its products and services – you agree to this Privacy Policy and to our Terms & Conditions. If you do not agree with any part of these documents, you should stop using the services and may request that your account be closed.
In case of any conflict between this Privacy Policy and the Terms & Conditions, the Terms & Conditions will generally govern the contractual relationship, while this policy governs how data is handled.
13. Contacting Us
If you have questions, concerns or feedback about how Temp Numbers handles your information, or if you wish to exercise your privacy rights, please contact us.
Email: [email protected]